Website Privacy Policy

Who this policy covers

Wound Care Solutions of NWFL, PLLC operates this website for people in Northwest Florida looking for wound care nursing at home, and for the physicians, discharge planners and case managers who refer patients to us. This policy applies to this website only. It does not cover other sites we may link to.

What we collect through this website

• Callback form: your name, phone number, email address (optional), the best time to call, who the request is for, the county where care is needed, and a short non-medical message.
• Referral form: your practice or facility name, your name and role, phone, fax and email, the patient’s county, the type of wound care needed, and a non-clinical note.
• Careers form: your name, phone, email, city, county, the role you are applying for, your credentials and your availability.
• Standard technical information that any website receives, such as the pages requested, which our hosting provider keeps so the site stays secure and working.

What we deliberately do not collect

This website never asks for your diagnosis, medications, Social Security number, Medicaid or insurance member ID, or medical records, and it does not accept document uploads. Please do not type medical details into any form — we will discuss your needs by phone at 850-940-4325.

How we use it

We use what you send to call you back, confirm who is treating you, check your coverage, arrange a visit, or contact you about a role you applied for. We do not sell your information, and we do not share it for advertising.

Cookies and analytics

This website does not use advertising or retargeting pixels — no Meta Pixel, no TikTok Pixel, and no ad-retargeting tags. We do not track you across other websites and we never place tracking on our contact, referral or service-detail pages.

[IF YOU EVER ADD PRIVACY-FOCUSED ANALYTICS, DESCRIBE IT HERE AND MAKE IT COOKIE-CONSENT GATED WITH NO TRACKING ON CONTACT, REFERRAL OR SERVICE-DETAIL PAGES]

Calls, texts and email

When you send a form or call us, you are asking us to contact you about your request. If you tick the consent box, you also agree to receive calls and texts at the number you provided — message and data rates may apply. That box starts unchecked, and consent is never a condition of receiving service. You can reply STOP to opt out of texts at any time, and you can ask us to stop calling.

When we might share information

We share information only as needed to provide or arrange your care, to work with the provider treating you, to run the website through our hosting provider, or where the law requires it. We do not sell personal information.

How long we keep it

[ADD YOUR RETENTION PERIOD AND WHO REVIEWS AND DELETES FORM SUBMISSIONS]

Children

This website is intended for adults arranging or providing care. It is not directed at children, and we do not knowingly collect information from children through it.

This website is not medical advice

Information on this website is for general education and is not medical advice. Home health services require a physician’s order and an eligibility determination. In an emergency, call 911.

Your choices

You can ask us what we hold about you, ask us to correct it, or ask us to delete a form submission. Call 850-940-4325 or email services@woundcarenwfl.com.

Changes to this policy

If we change this policy, we will update the date at the top of the page. [ADD THE DATE THIS POLICY WAS FINALISED BY YOUR ADVISER]

See also our Notice of Privacy Practices (HIPAA), our Terms of Use and our Accessibility Statement.

Wound Care Solutions of NWFL, PLLC · 6010 Muscogee Drive, Youngstown, FL 32466 · NPI 1144983636 · https://www.woundcarenwfl.com